Our Services

Catholic Charities of Herkimer County

Domestic Violence Program of Herkimer County

The Domestic Violence Program offers crisis and supportive services to victims of domestic violence and their children. Services include; safe, temporary shelter for battered women and children, supportive counseling; support, accompaniment and advocacy through legal, medical, housing and social services systems. We provide support group activities as well as information and referral. Community education and professional training programs are also offered. DV's 24 hour hotline number is 315-866-0458.

Runaway and Homeless Youth Program (RHY)

RHY works with runaway, homeless, and at-risk youth up to the age of 21. Services include: 24-hour crisis hotline; emergency housing; crisis and on-going counseling for youth and families; transportation; independent living skills; referrals; academic tutoring; and advocacy. Services are provided within an asset-based framework that identifies and supports the youths strengths. RHY’s 24 hour hotline number is 866-1112

Runaway and Homeless Youth Program


Retired Individuals Driving Elderly (RIDE)

A specialized program of the Retired and Senior Volunteer Program, volunteers provide transportation and escort services for seniors to health related appointments at facilities in Herkimer, Oneida, and Otsego Counties.

Community Dispute Resolution Center

The Dispute Resolution Center offers confidential conciliation, mediation and arbitration services to Herkimer County residents as an alternative to Administrative Hearings, Family Court, Small Claims and Village Court intervention, by providing a neutral forum for the resolution of disputes, and by empowering the disputants to negotiate mutually acceptable resolutions to their conflicts. Through the TREATY Program, trainings are presented to teachers, administrators, support staff, parents and youth throughout Herkimer County and surrounding areas, on topics such as conflict management, school violence prevention, bullying, the Developmental Assets Framework, and peer mediation. Click Here for More Information.

Retired and Senior Volunteer Program (RSVP)

The Retired and Senior Volunteer Program of Herkimer County affords seniors, 55 years and older, the opportunity to share their talents, interests, and compassion through direct service in their communities.  RSVP volunteers serve as dispatchers, data entry assistants, tutors, program coordinators, counselors, transporters, food pantry workers, friendly visitors, store clerks, clerical assistants, meal servers, crafters, council and agency advisors, and more.  RSVP focuses on addressing critical community needs, working to improve the quality of life for Herkimer County residents. Click Here for More Information

Kateri's Thrift Store
Kateri's provides quality used clothing and household items to families and individuals, regardless of income or geographic location.  Donations are accepted from consumers for items obtained, with the exception of households who have been given a  referral from a school, church, or agency.  Kateri’s is located on the ground level of the Little Falls Community Center, 45 Furnace Street in Little Falls. The store operates Tuesday through Friday from 10:00 a.m. to 3:00 p.m.  Clothing and household donations are welcome and can be dropped off during regular store hours.

Ecumenical Food & Shelter Council

Through the Ecumenical Food & Shelter Council, all county-wide emergency feeding programs gather bimonthly with other county agency representatives to share best practices, new initiatives, identified needs, gaps in services, challenges, funding initiatives, trends, as well as update participants on existing programming.


HIICAP is a federally-funded program from the Centers for Medicare & Medicaid Services (CMS), and administered by the New York State Office for the Aging, the Herkimer County Office for the Aging, and Catholic Charities.  HIICAP provides clients with free, unbiased, and confidential information relating to Medicare, low-income subsidy programs, EPIC, Medigaps, Medicare Advantage plans, Medicare Part D, billing issues, durable goods providers, long-term care insurance, Medicaid, Patient Assistance Programs and other health insurance issues. Trained staff and volunteers answer questions, advocate, handle enrollments and disenrollments, and refer clients for additional services. Click here for more information.

NOEP/SNAP/Food Stamps

Nutrition Outreach & Education Program offers free confidential prescreenings for SNAP/Food Stamps eligibility, as well as individual assistance with the SNAP application process. Click here for more information.

Food Sense Program

Food Sense is a food co-op program offering quality food at a reasonable price, with an estimated savings of up to $15 a unit over retail.  There are no age, income, or geographic requirements for the community Food Sense Program.  All are welcome to participate.  You may order as many units of food as you wish for $15.50 a unit.  Bonus items are also available for purchase.  SNAP is welcomed.

America Reads Program

America Reads is an after-school tutoring program for youngsters in grades K-2 who are working to achieve grade-level proficiency in reading.  Students are matched one-on-one with a volunteer tutor for one hour, twice a week, throughout the school year.

HOPE Ministries

HOPE ministries is a volunteer program designed to help the frail elderly remain independent in their communities.  Services include shopping for and with a client, laundry, light housekeeping, friendly visiting, transportation, meal preparation, and respite.

Emergency Assistance Program

Catholic Charities responds to the unmetneeds of individuals and families with emergency assistance, providing for needs such as medication, infant formula, shelter, gas, clothing -- either through direct assistance and/or referral.

Herkimer County Prevention Council

Provides comprehensive substance abuse prevention education services as defined by the New York State Office of Alcoholism and Substance Abuse Services targeting individuals, families, schools and communities in Herkimer County. The service approaches used by the HCPC include; classroom education (K-12), student assistance counseling, information dissemination and referral & community education and training. Click Here for More Information

If you have any further questions, please don’t hesitate to call (315) 894-9917

Our misSion

"Our purpose is to maintain the dignity and improve the quality of life of families and individuals in Herkimer County through empowerment of those in need, advocacy for a just society and collaboration with women and men of good will. By our actions and visible presence, we seek to influence others to become more aware of and responsive to human needs."